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Category: Travel

Accessible Entertainment in the Air

Flying home from a recent vacation, I had a first for myself. I independently used the in-flight entertainment system to track my flight, listen to music, and watch a movie with audio descriptions. I even played a bit of trivia for a bit. How fun!

I’m not sure when United Airlines added accessibility to their in-flight technology, but it was available on the return flights of my trip. The system used TalkBack and a two-finger triple-tap to start the screen reader. There was a video offered to show you how to use the system. I was in the proverbial cheap seats, so I used just the touch screen option for control. Apparently, premium seats get physical buttons in the arm of the seat as well.

Aside from the map showing you flight progress and some games, I found all the other experiences worked well with TalkBack. Those that didn’t were indicated by a message talking about not being available with TalkBack. In the case of the flight map, the alternative to tracking flight distance, elevation, and such did work with TalkBack. I do wish that display had a compass option as well, but the experience just worked, so what more can you ask for when it comes to accessibility? Picking my own movie, having audio descriptions, and being able to check on my flight independently was pretty sweet!

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The Cascading Consequences of An Accessibility Issue

My wife and I have been on what I’ve called the Escape Winter tour during part of the coldest part of the year for the past few years here in Wisconsin. We tend to book properties through various services, one of which is VRBO.

Little did I know that property owners can you review you as a guest through VRBO’s system. Imagine my surprise when for the first time this year in renting multiple properties I received an email saying a property owner had rated me and to see the rating, I had to submit my own review.

Well, I wouldn’t be writing here if as you can guess, trying to write a review, I encountered some serious accessibility issues. Beyond the immediate frustration of not being able to submit a review, I learned that other property owners can see how you are reviewed in this same system. So, you have people submitting ratings of how you were as a vacation renter that you are not able to read until you submit a review. But I’m not able to submit the review.

The first time this happened, in the end we were curious so see what was said about us, so I asked my wife to play screen reader. It was a five-star rating in the end.

We returned from this year’s Escape Winter tour a week ago today and just now received a second email that another property had rated us through this VRBO system. The same accessibility issues are more or less still present.

VRBO, at least on the desktop, appears to have made a slight change. If you are using a screen reader and turn off any web reading mode, such as the JAWS Virtual PC Cursor or NVDA browse mode, you can now tab through the ratings. Unfortunately, you have no idea what the ratings apply to as you can just read the names of the ratings in this mode, such as excellent, and such. To figure out what rating goes to what prompt, you have to toggle in and out of the web reading mode, keep track of how many times you have tabbed and in general take a lot of convoluted steps.

Experiences should be accessible and easily usable for multiple reasons. But if you are going to have a review system where people can make comments about you and being able to read those comments requires you to work through multiple accessibility challenges, I say you need to be much better.

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Rocket Launch Audio

Recently I had the opportunity to view a rocket launch. My wife and I were about 13 miles away from NASA’s launchpad at Space View Park in Titusville, Florida.

Here is a bit of audio from the launch. I’m not sure how to add captions directly to this file so a bit of a description follows.

The audio starts with a fair amount of crowd noise. Someone was playing a live webcast of the launch in the background and a few seconds into this recording you can hear the rocket launch from that audio. It was really interesting to note how quickly the crowd grew quiet and remained so for about 90 seconds.

Shortly after you hear the rocket, again from the web cast, someone says, “Wow!” Then you hear a child laugh and then say, “Oh my God, I can see it, fire.”

At about 90 seconds there is some applause from the crowd and just a few seconds after that you hear the rumble of the rocket itself while the webcast plays in the background. The rumble continues for the rest of the recording as crowd noise picks up.

At the distance we were from the launch site, it wasn’t the loudness of the rocket I found striking. It was just the full range of the sound spectrum the sound consumed. If power has a sound, that was an example.

The other interesting thing for me that I really didn’t notice as much during the actual launch was how quiet the crowd became. From all the laughter and chatter just before the launch, things go almost silent, excluding camera clicks, for many seconds.

Experiencing a rocket launch live was a first for me. Even though this flight was crewless, it still makes you think about how we’ve harnessed the technology to escape the gravity and atmosphere of our planet. I can’t help but wish we could find the resolve to do the same for many of the other ills that we impose on ourselves as a race here on our home though.

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Uber iOS update Makes Service Worth Considering When Using VoiceOver

Uber bills itself as “everyone’s private driver”. I’m sure the marketing folks behind the service can give a full description about what’s supposed to be great about the service. To me, I think of it as a service trying to merge technology with taxis and improve on the situation.

The basic premise behind Uber is that you use your smart phone or a web site to request a driver and get notifications about how far away the driver is, ratings from other users about the driver, automatic credit card billing for the ride and such. As someone who has a need to take a cab from time to time, I was intrigued when I first read about the service and that it was available in the Seattle area. This was met with disappointment when I first tried the Uber app because it failed miserably with VoiceOver.

To Uber’s credit they recently updated the app to improve the VoiceOver experience and I can say that the app now works quite well with VoiceOver.

I’ve had the opportunity to try Uber for rides a few times recently and can say that if the service is available in your city it is worth exploring.

To be clear, Uber is more expensive than a traditional taxi. Rates differ in each city but as an example in King county Washington, where Seattle is located, taxi rates are as far as I know today $2.50 to get in a cab and $2.70 per mile. For comparison, Uber charges $7 to get a car, $3.75 per mile with a $12 minimum charge.

Although my sample size is small, I will say that the Uber estimates about driver arrival times so far have been accurate to within a minute on every ride I’ve scheduled. In the more than 12 years I’ve taken traditional cabs in Seattle, estimates about arrival time, let alone actually getting a cab in the areas where I travel, has always been at best an adventure. I know my last experience involved more than a 60 minute wait and at least three calls to the cab company.

For me Uber won’t replace all my traditional taxi use. As I mentioned, the price is clearly higher. Yes you can make the argument that you get what you pay for but I won’t necessarily always need the level of service Uber offers. Still I’ll give the company credit for addressing the VoiceOver and am fortunate to be in a position to support the accessibility efforts with my business from time to time.

I mention Uber to blog readers who may need another transit option to explore. If Uber is in your city, it is worth exploring.

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Indian Wedding Barat Music

A few years ago Aimee and I travelled to India for the wedding of one of my coworkers. We had the privilege of taking part in one of the wedding traditions known as a Barat.

 

Dictionaries will tell you that a barat is a procession lead by the groom with his relatives and friends to the place of the wedding ceremony. It involves musicians, dancing and general celebration as the wedding party makes their way through the streets.

 

What I will tell you is that listening to this recording of some of the procession even today reminds me what a delightful experience we had at the wedding and taking part in the barat. Enjoy nine minutes of what was more than an hour long experience. The musicians mingled with the people in an ever-changing flowing arrangement of people. One minute you were near the front of the group, the next the back. One second a drum is beating just inches from your head, the next a horn. I’ve long wondered what it was like to be part of a marching band. Now I know.

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Aimee’s Elephant Ride

Aimee posted several travel dispatches while trekking throughout Southeast Asia. One little interesting detail she left out was the fact that she took a couple of elephant rides. A snowy day in Seattle provided a good opportunity to share those memories. Enjoy her description of what it is like to ride an elephant.

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Home Stretch

Hello All,
Sorry I haven’t written any updates in a while, but I’ve been in the sticks of Nepal where email access is nonexistent/unreliable. I’ve enjoyed the country, but aspects of the tour have been very disappointing, and the last several days have not been without drama. Let me explain.
We got to a nice resort in Pokhara called Tiger Mountain–very beautiful, remote placewhere Sir Ed Hillary and the Royals once stayed. Gorgeous views of the Annapurnas (which I saw at sunrise), had some lovely nature walks in the Gurung villages accompanied by a the guide’s dogs, children, and the occasional butterfly. Our tour agenda promised several activities but failed to mention only a few were covered by the tour, and we had to pay to go into Pokhara. The pony rides were not being offered. Great services and food though.
After Pokhara, we were picked up by a guide and drove to Lumbini via Tansen. Drive took longer than expected and the guide was totally unfamiliar with the area, culture, history, etc. Not good. Passed a hotel with a dead goat in front of its gates (the welcome mat, perhaps? An ad for dinner?) We were to stay at the Hokke Hotel, but ended up at another, which was a dump. Broken light fixtures, bad wiring on one lamp (a dim room), no info on what services the hotel provided, including when the hot water was shut off (a reality in this part of the world). The second night, Michelle and I got some food poisoning from the dinner–I had a mild case, but I was wiped out the next day, when we stayed at Temple Tiger in Royal Chitwan. Very nice, like in the jungle, but basically like camping without access to the Tharu villages as the agenda promised.
Today we were to go to Janakpur, but this had to be cancelled due to strikes in the area. I’m on my way back to Kathmandu, but wantd to send you all an update and to let you know I’m safe. More Later.
I will be home on the 15th.
Aimee

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Random Musings

Hi All,
The last couple of days has been low-key, which I’ve needed for rest, reflection, and shopping. I’ve gotten some uninterrupted sleep, and I think I’m kicking this cold. The first night I was in Bangkok I was awakened by periodic booms. At first I thought it was fireworks, but then it occurred to me it could be gunfire (there are political protests currently in Thailand and Bangkok, but not near where I’m staying or hanging around). I peeked out my curtains and saw the people next to me were looking out over their balcony (not likely to be hit when you are 54 floors up). I didn’t hear anything on the news, so I’m not sure what it was.
Interestingly, three days after we crossed into Cambodia, a border dispute erupted again between Thailand and Cambodia (stemming from where Preah Vihear, an ancient temple sitting on the border that is considered an UNESCO World Heritage Site), in which I think 2 soldiers were killed and hostages were taken. I was far away in Phnom Pehn when it happened, although we passed a military convoy that day.
The Lebua at State Tower is very nice, a bit precious though. Had a drink at Skybar and dinner at the Sirocco (both at Lebua) which has incredible view of Bangkok. Both charged obscene prices, even by Western standards, for the privilege. If you get to Bangkok, I would recommend the drink at Skybar. The food is that typical overwrought frou-frou stuff that tastes fine, but is portioned for a small child.
On being an American: As an American, I am sensitive to the reputation we somehow acquired abroad for behaving badly. And while I’ve seen a few examples of it when I have traveled, I’ve seen plenty of examples of boorish behavior from other nationals. For example, in a hotel, a woman at the counter was raising her voice and having a mini-meltdown. My co-travelers commented that she was “not American”. At the One Pillar Pagoda in Hanoi, which has stood since 1074, a Japanese tourist shoved and elbowed her way to the top of the incline and took over the worship spot. That she behaved such in the presence of a being perceived to be god-like didn’t occur to her. One of my co-travelers on the Vietnam leg of the journey was a spoiled British girl who threw a fit when the hotel laundry service “ruined” her nice white skirt. Why you would bring your nice things on a trip and expect no problems with laundering that is not associated with a 5-star accommodation is beyond me. And two travelers, the aforementioned Brit and an Irish woman, often wore mini-skirts and skimpy “singlets” (camisole tops), which is considered big time slut-wear in SE Asia (and complain that they are seen/treated as sex objects). When do these other nations own up to their behavior?
BTW, when I was asked wehre I was from in both Cambodia and Vietnam, few knew where Seattle was.
“Happy-ness” in SE Asia: If you are asked how happy would you like your food, it means how much marijuana would you like in it. Personally I prefer my food unhappy, thank you very much. A “Happy house” in Vietnam is a toilet. Sometimes it’s a squatty potty and not happy at all.
What I dislike about traveling: Not being with my husband, loneliness, racking up dirty laundry, heat/humidity and the perpetual sour smell of sweat, a lack of TP in most places (I carry my own), being treated like a walking ATM, distrust of shopkeepers/taxi driver-types.
I’m off to Nepal in a few days, will give you more updates then.
Aimee

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Hue, Above, and Beyond

Xinchao/Sawadee ka,
I’m back in Bangkok, having concluded my Cambodian/Vietnamese adventures. I can hardly believe how fast it has gone. I’ve done just about every mode of transportation and saw all sorts of stuff. Most of the time, the experiences were fabulous. Made a few new friends to boot. Let me bring ya’ll up to speed on the last week:
The last week has been very fast-paced, and that’s why I’ve been so quiet. Spent a few days in Hoi An, formerly known as Faifo. Lovely quaint town with tailor shops galore and tourists to boot. Spent almost 2 days in Hue, the former capital of Nam. The highlight of that was a motorcycle ride, driven by “Minh the Merciless” through alley ways and countryside. Also took a brief cruise on the Perfume River. From there took the Reunification Express to Hanoi, a 13 hour trip. Spent the night with some folks I didn’t care much for, but at least they weren’t smoking and chatting all night like two of my fellow travelers experienced. Hanoi has broad tree lined boulevards, designed by the French, but the Soviet influence of propaganda billboards is noted.
The absolute highlight was an overnight cruise on Halong Bay, which, in spite of the droves of tourist boats, manages to maintain an otherworldly beauty–limestone karsts in an emerald sea. I kayaked (my first time) around about an hour, and there were places you could hear nothing but birds, almost as if time didn’t exist. Didn’t get pictures since I didn’t bring an underwater camera. The food was great, although much of it was fried. Had my own cabin, which was great, except it was right by the kitchen. At Midnight was awakened by a weird creaking, when I went to investigate, I heard scurrying of rats on top of and behind the wall of my cabin. None were in the room, thank goodness.
I’m in Bangkok for a few days, recuperating at the Lebua at State Tower (check it out on line). This place is more luxurious than anticipated, and it feels like the Ritz–the price I’m paying would easily be double in the US or Europe. I am going to enjoy a drink at the renowned Sky Bar and then a Mediterranean dinner at the World’s highest al fresco restaurant.
More reflections will follow. Hope all is well with you–Aimee

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A few notes on my fellow travellers

I am travelling with a group of 11 other people on my journey through Cambodia and Vietnam. Most are in their 20-30s, and are from Australia, though one woman is from Ireland and a young couple are from Sweden. I am the “token”American. There are two other nurses, two MDs, a paramedic, a nursing assistant, a journalist, a child care worker, a shopkeeper are among those in our group. They are nice people and quite a few of them are much more well traveled than I am or probably will be. Not surprisingly, most are very well-informed on the history/politics of the region, though I am holding my own, thank you. I’ve noticed on this trip and others I encounter far more Europeans and Australians than Americans. Some of that I think is that Americans generally have less vacation time, but we are also spoiled with a beautiful, diverse country. There are more than a few that feel it is unnecessary to venture beyond our borders. But travelling to other places is important–it opens your eyes into how others live in a way no book or TV show can explain. Although the ügly American” (don’t know how an umlaut was substituted for a parens) does exist (I’ve seen it in person), travellers from other countries are just as guilty of being ignorant or disrespectful of local customs and traditions. If you do travel, you are essentially an ambassador for your country, and should conduct yourself accordingly.
Enough of the speeches–I’m off for breakfast, then Angkor Wat.
Aimee

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