The Idea Place Posts

Accessible credit reports is a topic I’ve written about previously. U.S. Law has mandated that consumers get free access to a copy from each credit bureau annually but the process has been fraught with accessibility problems since inception. It is nice to see progress being made to the point that the details are now in place to obtain accessible copies of your credit report.

 

I opted to try the process for requesting a Braille copy of a credit report to try things out. I’ll update the blog when I receive the accessible copy. The basic instructions to obtain an accessible copy of a credit report by phone are:

 

People who are blind or visually impaired within the meaning of the Americans with Disabilities Act may order Braille, Large Print or Audio credit reports from any of the three credit reporting agencies by calling, toll free:

877-322-8228

 

The telephone process is straight forward. An automated process guides you through identifying yourself by phone number, address, birthdate and social security number. Once you’ve entered the requested details, you select the alternative format desired. The process finishes by having you select the credit agency or agencies that should send you a report.

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Retailers like Best Buy and Circuit City use a service known as ShopLocal to produce their online ads. The disappointing thing for me is that when you visit one of these weekly ad sites, there’s a link pointing you to accessibility instructions on how to make the site work if you are visually impaired. The link takes you to http://bestbuy.shoplocal.com/bestbuy/controls/default/Accessibility.html.

 

Great but for the fact that the info appears very dated and doesn’t even work. I’m told by some that this info is no longer needed in newer versions of screen readers. That said, at least for me with any of the screen readers that support Flash, it still isn’t possible for me to reliably select a category to browse or products areas within those categories. In short the Flash does not seem to work from an accessibility perspective.

 

Follow this link to an example of the Best Buy weekly ad pages. What’s been the experience of others here? Are you able to use these ShopLocal ads?

 

There’s a comment form for ShopLocal at

http://www.shoplocal.com/comment.aspx. I’ve left feedback so we’ll see if any response happens.

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Today the W3C
announced release of the 2.0 version of the Web Content Accessibility Guidelines (WCAG). As most know, these guidelines set the standard for what’s considered an accessible web page. If you’ve not familiarized yourself with the 2.0 version, now is a good time to do so. Testimonials in support of WCAG 2.0 are also worth a read. The guidelines appear to have widespread industry support. Let’s hope that support is followed with implementation from both the supporting organizations and the web community in general.

 

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Hey, my blog’s supposed to be about randomness, so here are a few random musings from the last few days.

 

The Unreal Water Fountain

 

What’s up with airports adding fake sound effects to various items? On Sunday when getting a drink from a bubbler (water fountain to folks outside Wisconsin) at Seattle’s airport, I noticed this very robust water gurgling sound. It in no way matched the dribble of water the fountain was producing. Turns out there was a recorded sound of a water fountain playing each time you pushed the button to get a drink. Is reality not good enough for even the bubbler these days?

 

AT&T’s Mysterious Billing

 

Checking my cell phone usage lately, I was surprised to see a new item showing up called Rate Plan Overage. Surprised because I have an AT&T phone with rollover minutes and have more than 1,300 minutes extra. In fact, I have so many of these rollover minutes that I lose some each month due to a one-year expiration period.

 

Not wanting to get surprise charges, I phoned AT&T customer support. I guess that was my first mistake. Four hold periods later the customer service rep’s basic answer was not to worry because they could see I wasn’t over my minutes.

 

Right, don’t worry I’m thinking when here you are telling me something is putting me over my plan minutes. I guess when the bill comes in I’ll tell AT&T, don’t worry about those extra charges, maybe I’ll pay them someday.

 

A couple more hold periods and some further investigation, and the AT&T rep now discovers that this Rate Plan Overage listing is really telling me how many minutes I’ve used calling other AT&T cell phones—this by the way is something for which my plan has an unlimited number of minutes clearly indicated in another section of the minutes used statement.

 

So, I guess now we’ve arrived at a point where even something as simple as a billing statement is unable to tell you what you are really being charged for. AT&T’s final answer by the way, was just don’t worry.

 

Biggest Braille Menu Award

 

It is still a nice treat when dining at a restaurant to have the wait staff ask if I’d like a Braille menu. Sure, the ADA and such says menus should be made accessible in some fashion and all but unless it is a Braille menu from my perspective it isn’t realistic to ask the wait staff to read the menu when you are dining with sighted folks. Even then, often the Braille menus are out of date or incomplete.

 

So, it was a doubly nice surprise when going to eat at The Cheesecake Factory a couple days ago to be asked if I wanted a Braille menu and to have the menu be comprehensive and accurate on pricing.

 

This restaurant has to win the award for the biggest Braille menu too. The combination Braille and large print menu brought to the table was more like a small book with 95 pages of menu items. A tip of the proverbial diner’s fork to The Cheesecake Factory for taking accessibility seriously. By the way, while the desserts are clearly the cornerstone for this chain, the food itself is really quite good with a menu that features a wide range of selections.

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Namaste All!
Yesterday after I sent the email, I walked around the area, and noted a crowd had gathered around this car that had its windows smashed out. About a dozen cops with batons and shields were in the area. Would have been a great photo, but didn’t think it would be wise. On the way back to the hotel, I saw a truck with cops in riot gear.
According to our guide, the protests were held by casino workers. Apparrently an off-duty cop recently went to a casino to gamble. When he was denied access, he orchestrated a raid as revenge.
I met two other ladies on the tour, Pam (from Dallas) and Michelle (former Seattleite now in New Mexico), who I like. That afternoon we met two friends of Pam’s at the Stupa View Restaurant, overlooking the Boudnath Stupa (lots of people worshiping). Great dinner, vview of the sunset, and good conversation, and lots of atmosphere. Traded a few war stories as to who was the weirdest travel companion. Michelle won with her tale of a fellow traveller to Machu Piccu began having past-life flashbacks during the visit. On the way back, had the wildest taxi ride of my life thusfar: the driver never used the horn (which over here is used to tell people you are coming or there) and played chicken with multiple vehicles over dark streets with potholed roads. I would’ve fished for the Nepali dictionary to the words “Sslow Down” but I had to hang on for dear life. He literally came within millimeters of a car and a wall. But we made it.
Today we rose at dawn to go to the Monkey temple, climbed 365 very steep stairs (better than a stairmaster) and saw the locals making pujas, or offerings. Saw a few cremations at the Pashnupath Hindu temple and some colorful sadhus. Tonight we’re having dinner at a restaurant recommended by Lonely Planet that features ghazal music.
Weather here is gorgeous–cool in evening and about 80 degrees and sunny during the day!
Hope all is well with all of you.
Peace Out,
Aimee

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Namaste All!
I arrived in Kathmandu yesterday afternoon to a beautiful day–partly cloudy, high 77, low humidity! While waiting for the plane, it was interesting to note the high level of excitement in the terminal. Thank goodness I didn’t have to sit next to the Witch of the Skies, a woman who gave filthy looks to her seatmates for having the audacity to get up to use the bathroom, and snapped at the young Nepali boy who was chattering excitedly when the Himalayas were in view.
Kathmandu is in a valley encircled by the Himalayas. It is beautiful, but lots of poverty. The wireless connections here are spotty, and last night we had two brief blackouts. I’m staying at the Yak and Yeti, which was founded by this semi-legendary Russian. Part of it is a former palace, but I’m in the shabbier section. Compared to the Lebua, it’s like a Motel 6–and it cost me more to stay the night there, too! And they charge an arm and a leg for net usage–I found a net cafe in Thamel that I can use for less than a dollar an hour.
This am I woke before Dawn to take a sunrise flight over the Himalaya. Unfortunately, it was too foggy for sunrise, but after waiting 1.5 hours, we flew out. Truly an awesome sight, and definitely worth it! Saw Mount Everest, which was cool too. Had a combo Western/Indian brunch (tea, dosa (Indian masala pancake), fruit, hashbrowns, mini pain au chocolat) at the hotel, where I was unfortunately seated in view of this sick guy who kept coughing up a lung and had strings of snot hanging from his nose. Despite the poverty, there is some magic here in the wafts of incense and the chimes of temple bells and the toots of melodious car horns.
This afternoon I will be meeting the other members of my tour group and will will tour Kathmandu tomorrow. Not sure how often I’ll be posting, but I’ll do it when I can. Hope you are all doing well, and don’t forget to vote!
Aimee

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Happy Halloween!
Yesterday was a mixed bag. First I went to the backpacker ghetto, Khao San Road, to check it out. Had a great Spinach and cheese omelet at a place recommended by Nancy Chandler’s guide (I strongly recommend the guide if you go to Bangkok), though the service was lackadaisical. Sidewalks were crammed with cheap T-shirts and other hippie garb, and this was the first place tuk tuk drivers offered ridiculously low prices to give a tour (which means they take you to overpriced places to shop). Had enough of this so I went to the opposite extreme–in the middle of Downpour #1– and took the ferry back to the sky train, en route seeing a 12 foot long bloated snake corpse in the water.
I then went to Siam Paragon mall–air con and some very swanky shops, including a car dealership (jaguar, of course), and Siam Sea World, the largest aquarium in SE Asia, which was pricey but cool. What I loved best was having lunch that featured specials by the renowned gourmet Thai cooking school, the Blue Elephant. Had the best vegetarian green curry ever! Paid about $9 total, which is more expensive by Thai standards but cheaper than eating at the Blue Elephant restaurant. I have long suspected that guidebook writers keep a few secrets to themselves and I happened on one–a gourmet foods marketplace at the bottom of the mall! Went to another popular mall, MBK, to check it out but all I saw was cheap junk. On the way back to the hotel, a thunderstorm hit, and despite my umbrella (which works better to keep you shaded from the sun, not rain), got pretty wet. I think my nice Sketchers were ruined in the process. At that point I called it a day and settled to watch the news.
Now I’m off to ship some stuff back, then onward to Kathmandu.
Aimee

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